Community
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5 October 2022
Columbus Day/Indigenous Peoples’ Day
In observance of Columbus Day/ Indigenous Peoples’ Day, we will be closed on Monday October 10, 2022. Both branches will reopen on Tuesday October 11, 2022 at 8:30am. ...
6 July 2021
Online Banking's New Look!
Effective July 6, Massena Savings and Loan’s Online Banking will have a new look and feel! Our web pages will adjust to the size and shape of a variety of devices and screen sizes. Whether you prefer to log on with your tablet, smart phone or a desktop, you will find it easier to check your account information, transfer funds, make payments, and to read and navigate around the site. Our new Vers...
26 February 2021
Lobbies Reopening
On Monday, March 1, 2021, Massena Savings and Loan will reopen both branch lobbies. Because the health and safety of our customers and staff remains our number one priority, we will be reopening in accordance with regulatory requirements and best safety practices. We will continue to monitor conditions and will adjust protocols as deemed necessary: If any customer is experiencing COVID-19 sympt...
15 November 2020
Lobby Closure
Effective Monday, November 16, 2020, Massena Savings and Loan will temporarily close both branch lobbies and will primarily operate through drive-thru only. Due to the recent surge in positive COVID-19 cases, we feel this is the best decision for the health and safety of our customers, community and staff. For banking needs that cannot be completed at the drive-thru, we ask that customers re...
22 June 2020
Our lobbies are now open
Massena Savings and Loan has reopened the Massena and Waddington branch lobbies. Both branches will operate under the normal business hours of Monday-Friday 8:30am-5:00pm. To keep our customers and staff safe, we will be monitoring and limiting lobby traffic. We will also require everyone entering the building to wear a mask and practice social distancing. We have implemented extra sanitizing pr...
17 June 2020
COVID-19 Reopening Update
Beginning Monday June 22, 2020, Massena Savings and Loan will be reopening our Massena and Waddington branch lobbies. Both branches will operate under the normal business hours of Monday-Friday 8:30am-5:00pm. To keep our customers and staff safe, we will be monitoring and limiting lobby traffic. We will also require everyone entering the building to wear a mask and practice social distancing....
NEXTCustomer Service
Massena (Main) Branch
315-764-0541
Waddington Branch
315-388-4970
After Hours Online Banking Support
1-866-987-8311
Lost/Stolen Debit Card
1-833-337-6075
Debit Card Fraud Reporting
1-877-253-8964
Debit Card Activation
1-800-992-3808