Coronavirus COVID-19 Update
Please see below for the most up to date COVID-19 information related to Massena Savings and Loan's operations.
15 November 2020
Lobby Closure
Effective Monday, November 16, 2020, Massena Savings and Loan will temporarily close both branch lobbies and will primarily operate through drive-thru only. Due to the recent surge in positive COVID-19 cases, we feel this is the best decision for the health and safety of our customers, community and staff. For banking needs that cannot be completed at the drive-thru, we ask that customers re...Read More
Scam Alert!
Several customer have reported receiving text messages in reference to their debit card being blocked.
Find Out MoreEquifax Breach
Concerned about the Equifax breach? See our FAQ to learn more about the breach and how you can protect yourself.
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Customer Service
Massena (Main) Branch
315-764-0541
Waddington Branch
315-388-4970
After Hours Online Banking Support
1-866-987-8311
Lost/Stolen Debit Card
1-833-337-6075
Debit Card Fraud Reporting
1-877-253-8964
Debit Card Activation
1-800-992-3808
Massena Branch
Hours: 8:30AM - 5PM Monday - Friday
Waddington Branch
Hours: 8:30AM - 5PM Monday - Friday
