Coronavirus COVID-19 Update
Please see below for the most up to date COVID-19 information related to Massena Savings and Loan's operations.
26 February 2021
Lobbies Reopening
On Monday, March 1, 2021, Massena Savings and Loan will reopen both branch lobbies. Because the health and safety of our customers and staff remains our number one priority, we will be reopening in accordance with regulatory requirements and best safety practices. We will continue to monitor conditions and will adjust protocols as deemed necessary: If any customer is experiencing COVID-19 sympt...Read More
Scam Alert!
Several customer have reported receiving text messages in reference to their debit card being blocked.
Find Out MoreEquifax Breach
Concerned about the Equifax breach? See our FAQ to learn more about the breach and how you can protect yourself.
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Customer Service
Massena (Main) Branch
315-764-0541
Waddington Branch
315-388-4970
After Hours Online Banking Support
1-866-987-8311
Lost/Stolen Debit Card
1-833-337-6075
Debit Card Fraud Reporting
1-877-253-8964
Debit Card Activation
1-800-992-3808
Massena Branch
Hours: 8:30AM - 5PM Monday - Friday
Waddington Branch
Hours: 8:30AM - 5PM Monday - Friday
