Online Banking Alert!
Effective immediately, all personal images have been removed from your online banking login. This sudden change is a result of potential copyright issues with images provided for use.
In addition, the system will instruct all end users to answer new security questions. We have been advised that some customers may be prompted to answer their selected questions more frequently than others due to the system's automated risk module. Please be assured that the more an end user successfully logs in, the lower their risk score will be. As a result, the security questions will be shown less often.
We are sorry for any inconvenience this may cause. Please feel free to contact us at 315-764-0541 with any questions.
Massena (Main) Branch
After Hours Online Banking Support
Lost/Stolen Debit Card
Debit Card Fraud Reporting