Massena Savings & Loan

Text Alerts

You now have the ability to receive debit card fraud alerts by text!! Once enrolled, Massena Savings and Loan will send you a text notification informing you of a suspicious transaction. (Your mobile carrier’s text messaging and web access charges may apply for text message alerts.)

How do I Enroll?

You will receive an enrollment text message from Massena Savings and Loan. The text message will ask you to opt-in for the debit card fraud alerts via text by replying “YES”.

What Happens Once I Enroll?

Once enrolled, if a transaction is flagged as suspicious, you will receive a text message informing you of the transaction. You will be given the opportunity to respond to the text message to indicate if the transaction was authorized or fraudulent.

More information

If you wish to learn more about the debit card monitoring, please contact us at 315-764-0541.

Customer Service

Massena (Main) Branch
315-764-0541

Waddington Branch
315-388-4970

After Hours Online Banking Support
1-866-987-8311

Lost/Stolen Debit Card
1-833-337-6075

Debit Card Fraud Reporting
1-877-253-8964

Debit Card Activation
1-800-992-3808

Contact Us
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